Terms of service
Terms of Service
Effective Date: July 22, 2026
Welcome to Velisse Makeup Atelier. These Terms of Service explain the conditions for accessing our website, browsing our online store, and purchasing products from us.
By using our website, viewing our products, or placing an order, you agree to these Terms. If you do not agree, please stop using our store.
1. Business Information
Velisse Makeup Atelier operates this online store.
Business Address:
344 Golden Plum Ln
Zebulon, NC 27597
United States
2. Website Access and Proper Use
Our website is made available for lawful browsing, shopping, and customer support purposes.
You agree not to misuse our website, interfere with security or normal operation, attempt unauthorized access, submit false or misleading information, upload harmful code, or use our services for fraudulent, abusive, or unlawful purposes.
We may refuse service, limit website access, or cancel orders if we reasonably believe these Terms have been violated or our store has been misused.
3. Product Information
We make reasonable efforts to keep product descriptions, images, prices, and availability accurate.
However, occasional errors, omissions, or visual differences may occur. Product colors, packaging, texture, size, or appearance may vary because of screen settings, lighting, photography, supplier updates, or product revisions.
Velisse Makeup Atelier may update, limit, replace, or discontinue products at any time without prior notice.
4. Orders and Acceptance
Orders submitted through our online store are subject to review and acceptance.
We may refuse, limit, or cancel an order because of unavailable products, inaccurate customer details, pricing mistakes, payment concerns, suspected fraud, unusual order activity, or violation of these Terms.
If payment has already been processed for a canceled order and a refund is due, the applicable amount will be returned to the original payment method.
5. Customer Responsibilities
You agree to provide accurate and complete billing, shipping, and order details during checkout.
You are responsible for reviewing your selected products, quantities, delivery address, and all order information before submitting your purchase.
Velisse Makeup Atelier is not responsible for delays, failed deliveries, or order issues caused by incorrect or incomplete information provided by the customer.
6. Pricing and Payment
Unless otherwise stated, all prices are displayed in U.S. dollars.
Prices, discounts, promotions, and product availability may change without prior notice.
Payments are processed through independent third-party payment providers. Velisse Makeup Atelier does not store complete payment card details on our website.
7. Shipping and Delivery
Shipping methods, shipping fees, and estimated delivery times are described in our Shipping Policy.
Delivery estimates are provided for convenience only and are not guaranteed. Carrier delays, weather conditions, holidays, incorrect addresses, high order volume, or other circumstances outside our reasonable control may affect delivery.
8. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return and Refund Policy.
Please review that policy before placing an order. Requests that do not meet the stated conditions may be declined.
9. Privacy
Personal information collected through our online store is handled according to our Privacy Policy.
By using our website, you acknowledge that your information may be collected and used as described in that policy.
10. Third-Party Services
Our store may use third-party payment processors, shipping carriers, applications, analytics tools, marketing tools, or other external service providers.
We do not control and are not responsible for the content, security, privacy practices, terms, or policies of independent third-party services. Their own terms may apply when you use their services.
11. Prohibited Conduct
You may not use our website or services to:
* Violate applicable laws or regulations
* Commit fraud or engage in unauthorized payment activity
* Submit false or intentionally misleading information
* Upload viruses, malware, or harmful software
* Attempt unauthorized access to systems, accounts, or customer data
* Interfere with website security or normal store operations
* Copy, scrape, resell, or improperly exploit website content
* Abuse promotions, discounts, returns, refunds, or chargebacks
* Infringe the rights of Velisse Makeup Atelier or any third party
12. Intellectual Property
All website content, including text, photographs, graphics, logos, product displays, design elements, and layout, belongs to Velisse Makeup Atelier or applicable content providers.
You may not copy, reproduce, modify, publish, distribute, sell, or commercially use these materials without prior written permission.
13. Disclaimer
Our website, products, and services are provided on an “as is” and “as available” basis.
We do not guarantee that website access will be uninterrupted, secure, current, accurate, error-free, or free from harmful components.
To the fullest extent permitted by applicable law, warranties not expressly stated in these Terms are disclaimed.
14. Limitation of Liability
To the fullest extent allowed by law, Velisse Makeup Atelier will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, products, or services.
This may include losses related to website interruptions, payment processing, order delays, delivery issues, third-party services, or loss of data.
15. Indemnification
You agree to hold Velisse Makeup Atelier harmless from claims, losses, liabilities, damages, or expenses arising from your misuse of our website, violation of these Terms, violation of applicable law, or infringement of third-party rights.
16. Governing Law
These Terms are governed by the laws of the State of North Carolina, United States, unless applicable law requires otherwise.
17. Updates to These Terms
We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.
Your continued use of our website after changes are posted means you accept the updated Terms.
18. Contact Us
For questions regarding these Terms of Service, please contact:
Velisse Makeup Atelier
Email: support@velissemakeup.online
Phone: +1 563-812-9361