Shipping policy
Shipping Policy
At Velisse Makeup Atelier, we want every customer to have a clear and simple shipping experience. This policy explains how orders are prepared, shipped, and supported for deliveries within the United States.
Shipping Area
Velisse Makeup Atelier currently ships orders to addresses within the United States only. International shipping is not available at this time.
Order Processing
Orders are generally prepared and processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Options
Shipping Method
Estimated Delivery Time
Fee
Standard Delivery
3–5 business days
$8.00
Expedited Shipping
2–3 business days
$15.00
Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.
Shipment Tracking
Tracking details will be provided when available after your package has shipped. Please allow a short period for the carrier's tracking system to display updated shipment information.
Delivery Address Accuracy
Please review your shipping address carefully before completing checkout. Velisse Makeup Atelier is not responsible for delays, unsuccessful deliveries, or missing packages caused by incorrect or incomplete shipping information provided at checkout.
Delivery Delays and Package Concerns
Carrier service interruptions, weather conditions, holidays, or other circumstances outside our control may affect estimated delivery times.
If your package is delayed, missing, or arrives damaged, please contact us so we can review the situation and assist with the appropriate next steps.
Contact Us
For shipping or delivery questions, please contact us:
Velisse Makeup Atelier
344 Golden Plum Ln
Zebulon, NC 27597
Phone: +1 563-812-9361
Email: support@velissemakeup.online